020 3239 1600 info@hoardinguk.org

HoardingUK Confidentiality Statement

Confidentiality is held within the service.  Management review cases and the team may seek advice from other colleagues.

We may need to disclose if you tell us:

-You are going to hurt yourself or someone else
-You are money laundering
-You are people or drug trafficking
-You are involved in terrorist activities
-You are the victim of or perpetrator of modern slavery (may need to describe: slavery, human trafficking, forced labour and domestic servitude)
-You are the victim/perpetrator of Honour Based Violence, Forced Marriage, or Female Genital Mutilation which has occurred in the last 5 years or is of imminent risk.

Other areas which may require that we raise a Safeguarding Alert (do you know what Safeguarding is? If no, please see statement below.*) include:

-Physical abuse
-Domestic violence
-Sexual abuse
-Psychological/ Emotional abuse
-Financial abuse
-Discriminatory abuse
-Organisational abuse
-Neglect /Acts of omission
-Self-neglect (including hoarding)

The Care Act (2014) suggests Safeguarding self-neglect which includes hoarding. HoardingUK is committed to empowering choice and control.  As such we have not disclosed information to authorities without consent.

If we felt this were to necessary, you be informed and supported by HUK (we would not become a part of the statutory services – we remain independent).

As stated, we have never done this and if we were to feel it necessary to protect the you or the organisation, it would be unlikely that statutory services would engage due to the lack of consent.

*Safeguarding is a multidisciplinary engagement led by Social Services which may include Mental Health, Housing, Environmental Health, etc. undertaking a review of Social Care needs which would be required as a result of the Care Act 2104.  There are eligibility criteria so not everyone would receive support from one or all of these services.  People may be able/required to contribute to the support financially.

For information about HoardingUK and GDPR please click here.